In your role as an ianacare Caregiver Navigator Coordinator I, you will represent ianacare’s core values of supporting caregivers in their greatest time of need. You will assist your team leads with various tasks and projects that support families and individuals caring for loved ones.
In this role, you will work closely with our Caregiver Navigator Specialists and other general Caregiver Navigators. Ultimately, your goal is to administratively support your team leads as they help our employee caregivers in all stages of their caregiving journey.
Core competencies that will help ensure your success in this role include caregiving expertise, superior verbal and written communication skills, strong research skills, concise documentation skills, and independent problem-solving ability. A great candidate also has a highly empathetic approach, is orgnanized, and enjoys working in a fast-paced environment. Individuals with a background in care coordination and case management are strongly preferred.
You will report directly to the Director of Caregiver Navigators.
This position is 100% remote.
Who You Are:
What You’ll Do:
What You’ll Bring:
Bonus points if you have:
ianacare is a next-generation support and navigation platform for family caregivers. Unsupported caregiving is a common and growing issue with heavy costs to individuals and institutions. While over 90% of care happens in the home vs in hospital, virtually all family caregivers (54 million and rapidly increasing in the US alone) are unsupported, untrained, and unpaid. These gaps in caregiver support profoundly decrease the quality of care while contributing to large avoidable costs for healthcare systems and employers.
ianacare is an integrated platform that organizes and mobilizes all the different layers of caregiving support and personalized guidance. Using data-informed and human-centered anthropological design, ianacare partners with major employers and health plans to provide a platform with the resources, education, and team organization needed throughout the complex journey of caring for a loved one. We are leveraging the power of technology and community to establish a new type of care – “I Am Not Alone Care” – to address isolation, gaps in systemic support, and elevate the social determinants of health that impact 80% of health outcomes.