In your role as a Caregiver Navigator, you will represent ianacare’s core values of supporting caregivers in their greatest time of need. You will work closely with our Caregiver Navigator Coordinators and other Caregiver Navigators to collaborate on meeting our client’s needs. Ultimately, your goal is to guide employee caregivers of all stages throughout their journey through our six main pillars: mental health, physical health, finance/legal, care management, work-life integration, and basic needs.
Core competencies that will help ensure your success in this role include caregiving expertise, superior verbal and written communication skills, concise documentation skills, and independent problem-solving ability.
You will report directly to the Director of Caregiver Navigators.
This position is 100% remote.
ianacare is a next-generation support and navigation platform for family caregivers. Unsupported caregiving is a common and growing issue with heavy costs to individuals and institutions. While over 90% of care happens in the home vs in hospital, virtually all family caregivers (54 million and rapidly increasing in the US alone) are unsupported, untrained, and unpaid. These gaps in caregiver support profoundly decrease the quality of care while contributing to large avoidable costs for healthcare systems and employers.
ianacare is an integrated platform that organizes and mobilizes all the different layers of caregiving support and personalized guidance. Using data-informed and human-centered anthropological design, ianacare partners with major employers and health plans to provide a platform with the resources, education, and team organization needed throughout the complex journey of caring for a loved one. We are leveraging the power of technology and community to establish a new type of care – “I Am Not Alone Care” – to address isolation, gaps in systemic support, and elevate the social determinants of health that impact 80% of health outcomes.