PRESS RELEASE | CMS GUIDE MODEL
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Boston, MA – August 14, 2025 – ianacare, a leading provider of comprehensive support services for patients and their family caregivers, announced a partnership with GUIDE model participant Care Dimensions, Massachusetts’s largest hospice and palliative care provider. Together, the organizations aim to enhance the reach and impact of the GUIDE model by integrating clinical excellence with robust, non-clinical caregiver support.
With experience serving over 47,000 patients and their family caregivers, ianacare provides Care Dimensions with a comprehensive engagement platform—the first of its kind to meet care delivery requirements for both established and new track GUIDE entities.
The partnership with Care Dimensions reinforces both organizations’ commitment to improving caregiver support and patient outcomes in dementia care.
“Partnering with Care Dimensions marks an important step forward in our mission to embed a support system for family caregivers within care delivery, especially in an innovative program like the GUIDE model,” said Steven Lee, CEO of ianacare. “We’re honored to partner with the largest palliative and hospice care provider in Massachusetts to bring our proven engagement, resources, and guidance to those who need it most.”
As an Established Track participant in the GUIDE model since 2024, Care Dimensions has been an early adopter of the GUIDE model, offering structured, in-home support and care coordination. The addition of ianacare’s scalable engagement platform further extends this care by including:
“We are thrilled to collaborate with ianacare to enhance our GUIDE model services and extend greater support to our dementia patients and their caregivers,” said Patty Ramsden, Chief Clinical Officer of Care Dimensions. “Together, we can build a more complete system of care that centers families and caregivers as integral parts of the care team.”
The partnership represents a significant step in addressing the unique needs of dementia patients and their caregivers by offering comprehensive, tech-enabled support that bridges gaps in care and enhances the caregiving experience.
About ianacare: Based in Boston, MA, ianacare is a leading provider of comprehensive support for family caregivers. Our patient and caregiver engagement platform works to bridge gaps in home-based care by encouraging, empowering, and equipping families as they navigate their caregiving journeys. By identifying and building trust with family care teams, ianacare engages the right people towards the right actions to bridge gaps and improve outcomes for care happening in the home. Our solution effectively engages family caregivers in non-clinical responsibilities, tasks, and needs. Since launching in 2018, ianacare has served over 47,000 members, helping to empower them with the tools and support necessary to improve outcomes and navigate their caregiving journeys.
About Care Dimensions: Care Dimensions is the largest hospice and palliative care provider to adults and children in Massachusetts. As a nonprofit, community-based leader in advanced illness care, Care Dimensions provides comprehensive hospice, palliative care, and grief support in more than 100 communities in Massachusetts. Founded in 1978 as Hospice of the North Shore, Care Dimensions cares for patients wherever they live – in their homes, in skilled nursing facilities and assisted living communities, in hospitals, or at our two inpatient hospice facilities, the Care Dimensions Hospice House in Lincoln and the Kaplan Family Hospice House in Danvers. Additionally, Care Dimensions’ HomeMD program provides in-home primary care to older patients in select communities on the North Shore and Greater Boston who have difficulty leaving home. The Care Dimensions Learning Institute educates more than 4,000 health care professionals and community members each year on advanced illness and end-of-life topics.
For more information, visit ianacare and Care Dimensions.
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